Refund Policy

We value your time and ours. Please review our cancellation guidelines below:

1. Cancellations & Rescheduling

   • Cancel or reschedule at least 24 hours before your appointment to receive a full refund or to reschedule without penalty.

   • Cancellations made less than 24 hours before your session are non-refundable and may not be rescheduled.

2. No-Shows

   • If you do not attend your scheduled session without notice, the session is considered a no-show and is non-refundable.

3. Exceptions for Illness or Injury

   • We understand things happen. Exceptions may be made for medical reasons if you give us a call. Whether we allow a reschedule or a refund is at our discretion.

4. Wilde Peak Cancellations

   • If we must cancel your session (e.g., weather, location issue, equipment failure), you will receive the option to reschedule or a full refund.

5. How to Cancel

   • Cancellations must be made via email or text (not social media or verbal messages).

 

By booking a session with Wilde Peak, you agree to this policy.